IHE / IHE News / Job offers / Product Support Engineer

Oferta pracy: Product Support Engineer

Product Support Engineer

Danfoss offers you the unique opportunity to join a professional company and a global market leader in Refrigeration & Air Conditioning, Heating & Water and Motion Controls. We are currently looking for Product Support Engineer to support our center in Poland (Grodzisk Mazowiecki).

At this position you will form a part of cross functional teams including multiple stakeholders from different functional areas inside Danfoss as well as from external companies.

Your tasks

  • Give necessary product support for Danfoss sales, marketing teams and customers
  • Ensure accuracy of product data management (PDM)
  • Participate in technical after sales service
  • Coordinate adequate product approvals and certificates
  • Prepare and maintain technical literature (Data Sheets, Engineering Sheets, product introduction materials, etc.)
  • Support Value Selling activities and Product Benchmarking
  • Support Supply Chain in providing Voice of Customer, PPAP processes and complaint handling
  • Support process of reducing portfolio complexity
  • Pursue and coordinate product maintenance projects (e.g. CRS, cost optimization) together with Product Engineering
  • Support product change processes
  • Contribute to Idea Generation process (innovation) and technical assessment of product feasibility
  • Drive and deliver relevant content for product trainings internally and externally

Your profile

  • Degree in Mechanical or Electrical Engineering
  • Excellent command of English is required
  • Good knowledge of German or other European languages will be appreciated
  • Commercial or marketing background will be an asset
  • Experience in delivering trainings will be an advantage
  • Self-starter with a strong ability to move projects to secure progress
  • Ability to see the value of contributing and developing results in a strong team
  • Willing to learn more every day and develop professionally
  • Challenging and open minded with good analytical skills
  • Customer centered with excellent communication skills

We offer

  • Professional development
  • Personal development
  • Opportunity to influence
  • Work - life balance

For further questions please contact Edyta Longier, Regional Recruitment Consultant EMA +48 603 881 752